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Shil Pharmacy is an independent community pharmacy, serving the local community of Cwmbran. It has been established since 1988. Staff are friendly, approachable and provide an efficient service.

We're open






08:45 - 17:45

08:45 - 17:45

08:45 - 13:00

08:45 - 17:45

08:45 - 17:45

Closed 13:00-14:00 for lunch

Closed Saturday, Sunday and all Bank Holidays

Find us here

Shil Pharmacy

Leadon Court,



NP44 5TZ

Phone Number

01633 483318

Book a consultation


We have a wide range of services available in store

NHS Prescription


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NHS Common Ailment Scheme incl. Minor Ailments

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NHS Stop Smoking Service

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NHS & Private Flu Vaccinations

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NHS Emergency Hormonal Contraception

NHS Hospital Discharge Review

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NHS Repeat Dispensing

Healthy Living Healthcare Advice

Disposal of unwanted medicines

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Find out if your prescription is ready by using one of the following easy methods

01633 483318

Please only call after 4pm regarding prescription queries

Shil Pharmacy, Leadon Court,

Thornhill, Cwmbran, NP44 5TZ

We offer a prescription collection service from all GP surgeries in Cwmbran, Panteg Health Centre and Trosnant Lodge Surgery - please come in store to register

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Common Ailment Service is a free NHS service that patients can access for advice and treatment of 26 conditions.

The service involves:

  • Patient registration with the pharmacy
  • Private consultation with the pharmacist
  • Advice on management and treatment where needed OR referral if necessary

Who can access the Common Ailments Service?

Any patient who lives in Wales or who is registered to a Welsh GP is eligible to access the Choose Pharmacy Service, the only exclusions are:

  • Temporary residents whose usual address is not in Wales
  • Care Home residents

Conditions Treated

  • Acne
  • Athletes Foot
  • Backache (acute)
  • Chickenpox
  • Cold sores*
  • Colic*
  • Conjunctivitis (bacterial)
  • Constipation
  • Dermatitis (acute)
  • Diarrhoea*
  • Dry Eye
  • Haemorrhoids
  • Hayfever
  • Head Lice
  • Indigestion/reflux
  • Ingrowing toenail*
  • Intertrigo/ringworm
  • Mouth Ulcers
  • Nappy rash
  • Oral thrush
  • Scabies
  • Sore throat/tonsillitis
  • Teething
  • Threadworm
  • Vaginal thrush
  • Verruca

*advice only conditions - no treatment is available on NHS


As an additional service for our patients, we are able to offer important NHS hospital discharge medication review.

This allows us to review the changes made by the hospital, from your hospital discharge note and note down any changes that need to be made to your current medication.

This contributes to a reduction in medication errors and any adverse drug events, helping to improve patient safety following your discharge from a care setting.

This also improves communication between healthcare professionals and others involved in the transfer of patient care.


Stopping smoking takes a lot of determination and strength.

Here at Shil Pharmacy, we offer a smoking cessation programme to help you achieve your goal.

This NHS funded programme is run by qualified staff who offer help, support, advice and nicotine replacement therapy to suit your needs.

We provide level 2 & level 3 smoking cessation, helping and guiding you to a healthier you.

Come in or call the pharmacy to arrange a one-one appointment with our qualified staff.

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Flu is a highly contagious disease of the nose, throat and lungs and transmitted through the air.

The most susceptible are:

  • Young children under age 2
  • Adults older than age 65
  • Residents of nursing homes and other long-term care facilities
  • People who are pregnant or plan to be pregnant during flu season
  • People with weakened immune systems
  • People who have chronic illnesses, such as asthma, heart disease, kidney disease, liver disease and diabetes
  • People with a body mass index (BMI) of 40 or higher

The main symptoms are:

  • Fever
  • Aching muscles
  • Chills and sweats
  • Headache
  • Dry, persistent cough
  • Shortness of breath
  • Tiredness and weakness
  • Runny or stuffy nose
  • Sore throat
  • Eye pain

We are able to offer free NHS flu vaccinations (NHS criteria applies) ask in store for details.

A private flu vaccination service is also available, ask in store for details.

The flu vaccine does not give you flu, as it is an inactive form of the virus and can take between 14-21 days after vaccination, to offer immunity.

Although not 100% effective, it reduces the risk of developing severe complications if you contract flu.


Privacy Policy


Shil Pharmacy (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website , including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.


We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. [We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.


Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

– Assist law enforcement and respond to subpoenas.

– Compile anonymous statistical data and analysis for use internally or with third parties.

– Create and manage your account.

– Email you regarding your account or order.

– Enable user-to-user communications.

– Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

– Generate a personal profile about you to make future visits to the Site more personalised.

– Increase the efficiency and operation of the Site.

– Monitor and analyse usage and trends to improve your experience with the Site.

– Notify you of updates to the Site/s.

– Offer new products, services, and/or recommendations to you.

– Perform other business activities as needed.

– Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

– Process payments and refunds.

– Request feedback and contact you about your use of the Site.

– Resolve disputes and troubleshoot problems.

– Respond to product and customer service requests.

– Send you a newsletter.


We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, and following blogs.

Online Postings

When you post comments, contributions or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.


We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

Social Media Contacts

If you connect to the Site through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.


Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customise the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.


The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties.


We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorised parties.


Account Information

You may at any time review or change the information in your account or terminate your account by:

– Logging into your account settings and updating your account

– Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

– Noting your preferences at the time you register your account with the Site

– Logging into your account settings and updating your preferences.

– Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.


If you have questions or comments about this Privacy Policy, please contact us at:

Shil Pharmacy

Leadon Court


NP44 5TZ

The Data Protection Officer has overall responsibility for General Data Protection Regulations within the area. Our designated DPO is Mrs Shilpa Routledge, who can be contacted in writing at:

Shil Pharmacy

Leadon Court


NP44 5TZ

Click here for NHS services information

Company Registration No. 05223275

GPHC Premises reg. No. 1043368

VAT No. 484008940

Superintendent Pharmacist: Shilpa Routledge

GPHC No. 2031433